Quality Assurance

SEC believe that maintaining the highest standards is fundamental to our client and candidate relationships, as well as to our people, who take huge pride and satisfaction in their work.

We pride ourselves on our exceptional level of service and encourage a culture of maintaining this this across all our interactions with clients and candidates. To show our commitment to this, we are members of The Association of Professional Staffing Companies (APSCo) and the Institute of Recruiters (IOR) and support specific professional associations to which our candidates belong. In addition, SEC are ISO 9001 accredited.

APSCo (The Association of Professional Staffing Companies)

APSCo is the UK’s leading professional recruitment industry body and provide a unified powerful voice for the professional recruitment industry and its membership. Their mission is to ensure that their members offer the highest possible standards of trading practice and that they promote excellence throughout the professional recruitment industry.

APSCo provides a recognised stamp of quality assurance and members are rigorously referenced

and must adhere to a strict code of conduct. Being a member of APSCo gives our candidates and clients a guarantee of excellence, best practice, quality, integrity and expertise.

IOR (The Institute of Recruiters)

The IOR is the professional body for HR, Agency and Corporate (in-house) recruiters.

The IOR represents professionals working in the recruitment and retention process that fall into the areas of agency recruitment, corporate recruitment and HR. As a professional body, IOR Membership levels are select, based on assessed and qualified standards.

Collectively, IOR members are involved in all aspects of the candidate’s journey.  Bringing HR, Agency & In-House specialists under a single body is essential for positive collaboration towards the common goal of an efficient, seamless process. As the industry changes and new methods and technologies emerge, IOR members are connecting, sharing and collaborating on best practice internationally.

ISO 9001 accredited

In keeping with our culture of continuous improvement, SEC is ISO 9001 accredited.ISO 9001 is an internationally-recognised standard for quality management, ensuring that we have proven processes in place to meet customerrequirements. Maintaining our accreditation demonstrates to our customers that quality assurance is of paramount importance to SEC’s  business. Accreditation ensures:

• Creation of a more efficient, effective operation
• Improvement of employee motivation, awareness, and morale
• Promotion of international trade

All of which benefit our clients and candidates by increasing customer satisfaction.